Gerald has a Diploma in Engineering and an MBA from IESE Business School in Barcelona. After several years as a strategy consultant at L.E.K. and Bain & Company in Germany and the USA, Gerald came to Vietnam to co-found Lazada. Gerald is responsible for all operations, covering Fulfilment, Transport, Customer Service & After Sales and Merchant Operations among others. From the first day of operations, Lazada has had an in-house delivery fleet, Lazada Express, which over the years has become a stand-alone business, now covering 20 cities of Vietnam.