SINGAPORE – 10 March 2016 - Last Mile Fulfilment Asia (LMFAsia), the only Asian conference and exhibition dedicated to eCommerce fulfilment in Asia ended its two-day event last week with global and Asian retailers, eCommerce, parcel and logistics, and fulfilment companies actively engaged in focused discussions and networking activities.
Organised by SingEx Exhibitions, the conference and exhibition held from 3 – 4 March was themed as eCommerce Beyond Borders. The event was officially opened by Mr Lee Ark Boon, CEO of IE Singapore, who shared that the integration across private and public stakeholders will be key to the continued growth of eCommerce in Asia. Another key factor will be IE Singapore’s continued assistance to Singapore-based companies to adopt the right digital strategy in their internationalisation plans.
Mr. Aloysius Arlando, CEO, SingEx Holdings added that an event like LMFAsia is a prime platform for brands and retailers to converge with the parcel and logistics, and technology-related industries to maximise eCommerce opportunities. It enables them to connect with global and Asian industry players, share and transfer knowledge, and explore collaboration opportunities to counter challenges and drive their businesses forward.
While there was constant buzz throughout LMFAsia 2016, the two-day conference provided attendees with insight and revealed other essential takeaways to spur eCommerce growth in Asia. They are the following:
- Leveraging innovation and intelligence - To meet evolving consumer demands and achieve operational success, eCommerce businesses need to treat last mile fulfilment as a business imperative instead of a supplement to the supply chain. It is essential for the entire ecosystem – from retail to eCommerce, logistics and parcel, and fulfilment companies – to work together and innovate. With several international competitors who are entering the region, the market players in the region need to leapfrog with innovation and stay competitive in all areas related to the last mile fulfilment.
- Adopting smart technologies - Technological innovation are fuelling the advancement of the last mile fulfilment space and the industry can be more creative and innovative to go beyond automation and focus on smart technologies when exploring the use of robotics in last mile fulfilment.
- Understanding consumer behaviour - With a variety of cultures and laws across the region, it is important to understand the buying behaviour nuances of consumers across markets in Asia to bridge the last mile fulfilment gap.
Keynote speaker Mr. Thomas Kipp, CEO, DHL eCommerce shared that it is important to stay abreast with consumer demands. He commented, “We can expect to see even more innovation and new technologies to be made available for eCommerce and last mile fulfilment requirements. Through all this, however, the last mile experience is still driven by a high degree of human factors. Industry players need to have these human factors in mind as they strive for change. After all, last mile service is a performance element and a significant part of the value creation in eCommerce.”
- Collaborating to overcome cross-border issues - There will be more instances where international businesses need to collaborate with companies or governments – in order to overcome custom issues and regulatory differences, as they seek to expand operations in Southeast Asia.
- Capitalising omni-channel retailing - As omni-channel retailing continues to evolve in Southeast Asia, fulfilment players need to quickly adjust their strategy to support the offline-to-online and online-to-offline trends, which could be key driving factors for their future growth.
With the new pavilions - Brands and Cross-Border Marketplace Pavilion, Fulfilment Disruptor Pavilion, Singapore Pavilion and Malaysia Pavilion - pre-conference and networking activities, and focused sessions, this year’s event successfully attracted global and Asian companies from over 30 countries. These countries include Australia, Canada, Denmark, Germany, United States, United Kingdom, and the Asia Pacific namely China, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand and others. The attendees also had the opportunity to discover up-and-coming brands, disruptive technologies and solutions by over 90 Asian and international exhibitors from the retail, eCommerce, logistics and parcel industries, and fulfilment companies.
The next Last Mile Fulfilment Asia will be held in 2-3 March 2017 in Singapore. Meanwhile, furthering its reach in the region, LMFAsia will launch and hold its local series LMFIndia2016 with Franchise India, in Mumbai, and e2eCommerce Indonesia, in Jakarta, from 22-23 July 2016 and 2-3 November 2016, respectively. In addition, the series will be brought to Korea, held from 28-30 September 2016, by partnering K Shop conference and expo – Korea’s largest omni-channel shop marketing event. These future events will further strive to develop the opportunities for last mile success in the region.
For more information on Last Mile Fulfilment Asia (#LMFASIA), please visit:
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About SingEx Exhibitions
SingEx Exhibitions is a subsidiary of SingEx Holdings, and is wholly owned by Singapore’s investment company, Temasek Holdings. The company harnesses insights and its strategic networks to organise and manage a series of trade exhibitions and conferences in various industries including automotive, environment, e-commerce and logistics, technology, healthcare and lifestyle. These events aim to connect businesses in Asia and globally, and facilitate business matching with opportunities and knowledge sharing. For more information, log on to www.singex.com.
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