Event at a Glance
Day 1 – 2nd March 2017, Thursday

Opening Plenary
Operating in a Connected, Borderless World

Breakout Tracks

Track A:
Fulfilling eCommerce in Asia

Track B:
Operational Transformation

Track C:
BeCommerce Asia Day 1
b2b eCommerce = The New Black?

Achieving Growth through eCommere, Fulfilment

Optimising your Operations to
Strengthen your eCommerce Footprint

The Future of eCommerce is in b2b eCommerce

Turning Fulfilment Challenges into Opportunities

Path to Profitability Starts in your Fulfilment Centre

Zooming in to b2b eCommerce in Asia

Fulfilment Models

Technologies as a Game Changer

Mini Workshop: Change Management – Managing and Implementing Internal Changes

Networking Cocktail @ Expo

Day 2 – 3rd March 2017, Friday

Opening Plenary
Riding the Wave: From Disruption to Opportunity

Breakout Tracks

Track A:
Unlocking Markets, Profitability 

Track B:
Making Last Mile your Competitive Advantage

Track C:
BeCommerce Asia Day 2 
Getting into b2b eCommerce

Breaking Down Barriers with
In-Market Strategies (I)

Winning @ your Last Mile

Strategic Decisions in b2b eCommerce

Breaking Down Barriers with
In-Market Strategies (II)

Effective, Efficient Last Mile

Getting your b2b eCommerce Up
and Running

Positioned for Success –
SMEs Go Global

Disrupting the Last Mile

Operating in a Connected, Borderless World

 8.00 AM

 Registration

 8.55 AM

 Opening Remarks by Conference Organiser

 It has been a year since Last Mile Fulfilment Asia happened. In the 12 months that have  past, how has the sector  changed? What developments did we see in our industry? And how we will attempt to address that in our conference.

 Operating in a Connected, Borderless World

 9:00 AM

 SMEs, Entrepreneurship, the Empowered Customer and the Rise of eCommerce

 The internet boom has given rise to a new breed of customers and new set of  opportunities  for aspiring  business  owners. Today’s customers are empowered and  knowledgeable where  online shopping is second  nature. We  have  savvy business  owners who are jumping on the eCommerce bandwagon as the barriers to  starting your  own business  have come down. This session will explore how the relationship between  the  connected customers,  entrepreneurial business owners has evolved, and will further  evolve to impact the  continued growth of  eCommerce  globally.

 Reserved for: Singapore Post

  9.30 AM

 Leveraging the Massive Cross Border e-Commerce Growth

 Consumers are increasingly buying anything from anywhere across the world. The opportunities for eCommerce  businesses are massive and perfecting cross-border delivery will allow businesses to reap the maximum benefits of      cross-border eCommerce. However, many challenges exist. With cross border, matters such as de Minimis, custom          regulations, warehousing, last mile, tracking and returns are all major issues to tackle. What can be done, or is        being done now? Can you create new opportunities out of these challenges? And most importantly, gain revenue,        profits or expand market share?

 Charles Brewer, Global Chief Executive Officer, DHL eCommerce, Singapore

 10.00 AM

 Opening Panel Discussion: Rethinking Retail & Fulfilment, and Gearing up your Business to be a Future Ready One

  • The Future is a borderless and barrier free one. Or is it?
  • Is your business ready for the millennial customer?
  • What are the opportunities and challenges to the retail, eCommerce, parcel and logistics industries
  • How do you weave disruption into your business to create business flexibility and adaptability
  • What are the developments globally that will impact your business and how can you cash-in?

 Panellists:
 Long Wong, Chief Operating Officer, UCO, China
 Charles Brewer, Global Chief Executive Officer, DHL eCommerce, Singapore
 Marc Dragon, Chief Executive Officer, Y3 Technologies, Singapore

 Moderator: To be Announced

 10.50 AM

 Networking Tea @ the Exhibition Hall

 11.20 AM

Breakout Tracks

Track A:
Fulfilling eCommerce in Asia

Track B:
Operational Transformation

Track C:
BeCommerce Asia Day 1
b2b eCommerce = The New Black?

Riding the Wave: From Disruption to Opportunity

 8.30 AM

 Registration

 8.55 AM

 Opening Remarks by Conference Organiser

 Riding the Wave: From Disruption to Opportunity

 9:00 AM

 Altering the eCommerce Landscape in Asia

  • An introduction to JD
  • How does JD.Com and JD Worldwide bridge the retailer, brands, manufacturer to customer?
  • Standing out in the deluge of eCommerce players to win the customer dollar in China
  • Facilitating cross-border eCommerce

 Louis Li, Deputy General Manager, JD Worldwide, China

 9.30 AM

 Smart Logistics: Connecting the Tech to Logistics to Drive eCommerce Growth

 Invited: Steven Li, Director, Cross Border eCommerce Logistics, Cainiao Alibaba, China

 10.00 AM

 Opening Panel Discussion: Competition or Co-petition? Redefining Business Models in the Digital Age, Face of        Pervasive Connectivity, Rise of Millennials

 eCommerce has changed the operating landscape of the parcel and logistics industries. New product and services are  needed to serve the needs of retailers to help them succeed at eCommerce. In the midst of all these, the postal              operators and traditional operators have been trying to find their role and niche in this fast changing and fast                expanding scene, while technology savvy courier players have entered the fold. We will explore the models and          strategies the different players are undertaking; and their partnerships with each other and the retailers; Innovations    on their part to help propel them forward in the parcel business and how they are leverage the eCommerce                    opportunity to rake in the profits.

 Panellists:
 Misko Kancko, Global Strategy & Partnerships, Canada Post Corporation, Canada
 More to come!

 Moderator: To be Announced

 10.50 AM

 Networking Tea @ the Exhibition Hall

 11.20 AM

Breakout Tracks

Track A: 
Unlocking Markets, Profitability

Track B:
Making Last Mile your Competitive Advantage

Track C:
BeCommerce Asia Day 2 
Getting into b2b eCommerce